Dilal Ranasinghe

Commercial Excellence Advisor | Fractional Talent & People Advisor | Ex-BP | Ex-Korn Ferry

Commercial Excellence

Commercial Excellence helps executive search and talent firms strengthen their commercial performance by reducing founder dependency, improving client retention, and building broader revenue-generating capability across the business. Drawing on experience as both a global buyer of executive search and a search firm leader, the programme equips teams to have stronger client conversations, win higher-value retained work, and create more sustainable growth.

Talent Advisory

Talent Advisory provides senior-level support to organisations looking to improve how they attract, assess, hire and develop leadership talent. From executive hiring and succession planning to workforce strategy and organisational design, we help leaders make better talent decisions that strengthen performance, reduce risk and support long-term business growth.

About

Founded by former Head of Executive Hiring at BP Plc, UP People Group combines over 20 years of executive search, talent and commercial leadership experience. We help executive search firms, CEOs and HR leaders strengthen commercial performance, improve talent outcomes and build organisations that are less dependent on a small number of individuals for success.

Lets start a conversation

Whether you’re exploring Commercial Excellence, Talent Advisory, Executive Hiring or broader organisational challenges, I’d be pleased to hear from you.

Dilal Ranasinghe
Strategic Talent Advisory | Commercial Excellence | Executive Hiring📧 Email here
📱 +44 7830 103755

Privacy Policy
Last updated: 14 July 2026Who we areUPPG Limited provides commercial excellence, talent advisory and business consulting services.
For data-protection purposes, the data controller is:
Dilal Ranasinghe trading as UPPG Limited
Website: www.up-pg.com
Business address: 71-75 Shelton Street Covent Garden London United KingdomThis privacy policy explains how we collect, use, store and protect personal information when you:Visit our website.
Complete the Executive Search Commercial Growth Index™.
Request or receive an assessment report.
Book a meeting or Commercial Growth Debrief.
Contact us about our services.
Subscribe to receive insights, updates or invitations.
Become a client, supplier or business contact.
We aim to handle personal information lawfully, fairly and transparently.UK data-protection guidance requires organisations to explain why information is collected, how long it is retained, who it is shared with and what rights individuals have.The information we collectDepending on how you interact with us, we may collect:
Identity and contact information
Name.
Job title.
Company name.
Business email address.
Telephone number.
Business address.
Professional and business information
Company size.
Approximate annual revenue band.
Business type.
Commercial objectives and priorities.
Information about your role and responsibilities.
Assessment informationWhen you complete the Executive Search Commercial Growth Index™, we collect the answers you provide about your organisation, including information relating to:Growth strategy.
Revenue quality and client concentration.
Founder or key-person dependency.
Commercial capability.
Delivery scalability.
Marketing and lead generation.
Please do not provide confidential client names, personal financial information, special-category personal data or information about identifiable third parties in your responses.Communication and booking information
Messages and enquiries you send to us.
Meeting requests.
Appointment details.
Notes relating to discussions or prospective work.
Records of services you have requested.
Technical and usage informationOur website and assessment platform may collect technical information such as:Internet Protocol address.
Browser and device type.
Pages visited.
Date and time of visits.
Referral source.
Assessment progress and completion activity.How we collect information
We collect personal information:
Directly from you when you complete a form, assessment or questionnaire.When you email, telephone or otherwise contact us.When you book a meeting.
During consulting, advisory or commercial discussions.Through website, analytics and assessment technologies.From publicly available professional sources, such as company websites or professional networking platforms.Through professional introductions or referrals.Where information is obtained directly from you, privacy information should be made available at the point it is collected.How we use your informationWe may use personal information to:Deliver and personalise your Commercial Growth Index results.
Calculate category scores and your overall assessment score.
Generate recommendations based on your responses.
Send you your requested report or results.
Respond to enquiries.
Arrange meetings and Commercial Growth Debriefs.
Understand your organisation’s commercial priorities.
Provide consulting and advisory services.
Prepare proposals, contracts and project documentation.
Manage client and supplier relationships.
Improve our assessments, services and methodologies.
Maintain security and prevent misuse.
Meet legal, regulatory, accounting or tax obligations.
Send relevant commercial insights or marketing communications where legally permitted.
We will not sell your personal information.Automated scoringThe Executive Search Commercial Growth Index™ automatically assigns scores to the answers you provide.The system may use those scores to:Calculate an overall Commercial Growth Index.
Calculate category-level scores.
Identify your strongest and lowest-scoring areas.
Highlight potential commercial risks.
Generate tailored recommendations.
Personalise your results and follow-up information.The assessment is intended to provide general commercial insight. It does not make decisions that produce legal or similarly significant effects for you.
Your score should not be treated as financial, legal, accounting, investment or valuation advice.Our lawful bases for using personal information
Under UK data-protection law, we must have a lawful basis for processing personal information.
Depending on the circumstances, we may rely on:Legitimate interestsWe may process information where it is reasonably necessary to:Provide an assessment you have requested.
Respond to your enquiry.
Manage prospective and existing business relationships.
Understand interest in our services.
Improve our services and methodology.
Maintain appropriate business records.
Protect the security and integrity of our systems.
We consider whether these interests are proportionate and whether they could have an unjustified effect on your rights.ConsentWe may rely on your consent when you:
Opt in to receive email marketing.
Agree to receive particular communications.
Accept non-essential cookies or analytics technologies where consent is required.
You can withdraw consent at any time.Contractual necessityWe may process information where this is necessary to:
Take steps at your request before entering into a contract.
Deliver consulting or advisory services under a contract.
Administer an existing client or supplier agreement.Legal obligationWe may process or retain information where necessary to comply with legal, regulatory, accounting or tax requirements.
Consent and legitimate interests are among the lawful bases commonly relevant to business-to-business marketing. However, electronic marketing must also comply with the Privacy and Electronic Communications Regulations.Marketing communicationsReceiving your assessment results does not automatically require you to subscribe to general marketing communications.
Where an optional marketing preference is provided, it will be separate from the information required to deliver your assessment.Marketing communications may include:Commercial insights.
Research and benchmark reports.
Articles and thought leadership.
Event or webinar invitations.
Information about relevant consulting and advisory services.You can unsubscribe at any time by:Selecting the unsubscribe link in an email.
Contacting [email protected].
Asking us to stop using your information for marketing.
Individuals have an absolute right to object to the use of their personal information for direct marketing.Anonymised benchmarking and researchWe may use assessment information to develop aggregated commercial insights, research or industry benchmark reports.Before information is used for external benchmarking or publication:
Personal identifiers will be removed.
Individual respondents will not be named.
Individual companies will not be identified.
Results will be combined with information from other respondents.
We will take reasonable steps to prevent respondents from being identifiable from the published information.
Once information has been fully anonymised so that individuals are no longer identifiable, it is no longer personal data.
We will not publish a respondent’s individual assessment results without permission.Who we share information with
We may use carefully selected service providers to operate our website, assessment, email, booking, document and business-management systems.These may include:ScoreApp, which hosts and processes the Commercial Growth Index assessment.
Carrd, where used to host the UPPG website.Email and document-service providers such as Microsoft 365 / Google Workspace.
Booking providers such as Calendly / Microsoft Bookings.
Customer-relationship, automation or spreadsheet providers such as Google Sheets / Zapier / CRM provider.
Website analytics, security and hosting providers.
Accountants, legal advisers and other professional advisers.
Public authorities where disclosure is required by law.
ScoreApp’s subscriber terms state that personal data is processed in accordance with UK GDPR and the Data Protection Act 2018.Service providers may only use personal information to provide services to us and must handle it in accordance with applicable data-protection requirements.We may also disclose information:Where required by law or regulatory authorities.
To establish, exercise or defend legal claims.
In connection with a sale, restructuring or transfer of all or part of the business, subject to appropriate confidentiality protections.International transfersSome technology and service providers may process or store personal information outside the United Kingdom.Where this occurs, we take reasonable steps to ensure that an appropriate transfer mechanism is in place, such as:A UK adequacy regulation.
The UK International Data Transfer Agreement.
The UK Addendum to approved contractual clauses.
Another legally recognised safeguard.
You can contact us for more information about the safeguards used for relevant international transfers.How long we retain information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.Unless a longer period is required by law, we currently intend to apply the following retention periods:Information Typical retention period
Incomplete assessments Up to 90 days
Completed assessment responses and results Up to 24 months after the last meaningful interaction
General enquiries and prospective-client records Up to 24 months after the last meaningful interaction
Marketing contact information Until you unsubscribe or object, subject to periodic reviewClient records and project documentationNormally six years after the end of the client relationship
Financial and transaction records As required by applicable tax and accounting law
Fully anonymised research or benchmark information May be retained indefinitely
We may retain a minimal suppression record after you unsubscribe so that we can respect your request and avoid contacting you again.
The retention periods above should only be published if they reflect the processes UPPG will actually follow.SecurityWe take reasonable technical and organisational measures to protect personal information against:
Unauthorised access.
Loss.
Misuse.
Alteration.
Disclosure.
Destruction.
Measures may include:
Password-protected systems.
Access restrictions.
Multi-factor authentication where available.
Secure cloud-service providers.
Periodic review and deletion of information.
Confidentiality obligations.
Secure backup and recovery processes.
No internet-based service is completely secure, but we work to maintain safeguards appropriate to the nature of the information we hold.Cookies and analyticsOur website and assessment platform may use cookies or similar technologies to:Enable essential site and assessment functionality.
Maintain assessment progress.
Understand website performance.
Measure visitor activity.
Improve the user experience.
Support security and fraud prevention.
Where required, we will seek consent before placing non-essential cookies.
You can manage cookies through your browser settings or any cookie-preference tool shown on the relevant website.Your data-protection rights
Depending on the circumstances, you may have the right to:Be informed about how your information is used.
Request access to the personal information we hold about you.
Ask us to correct inaccurate or incomplete information.
Ask us to erase your information.
Ask us to restrict how information is used.
Object to certain processing.
Request portability of information in certain circumstances.
Withdraw consent where processing is based on consent.
Object at any time to direct marketing.Complain to the Information Commissioner’s Office.Some rights are subject to legal conditions and exemptions. For example, the right to erasure is not absolute in every circumstance.To exercise a right, contact us:We may need to request information to verify your identity before responding.ComplaintsPlease contact us first if you have concerns about how your information has been handled:Email: [email protected]
You also have the right to complain to the UK supervisory authority:Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AFThe ICO’s contact details and complaint process are available through its official website. UK organisations are expected to explain that individuals can complain to the ICO.Links to other websitesOur website, assessment and communications may contain links to third-party websites.
We are not responsible for the privacy practices of websites we do not control. You should review the privacy policy of any third-party site before providing personal information.Changes to this policyWe may update this privacy policy from time to time to reflect:
Changes to our services.
Changes to the technology providers we use.Changes in how we process information.Legal or regulatory developments.
The current version will be published on this page with its effective date.